iPhone 14 Pro get help during an Emergency - stuck with a red #1

I am so sorry to hear that you had no luck with your 14 Pro. I can understand your frustration and exasperation. What a pity that your Geek Squad were unable to fix your problem: were they official Apple personnel, an authorised Apple reseller or not affiliated with Apple at all?

In my experience, genuine Apple people will do all they can – by phone or in an Apple Store – to fix your problem and help you enjoy your product, even if it means replacing it. It is also my experience that the Apple Store experts would be glad to download your apps and data for you.

You were probably unlucky in that your particular device was faulty. In my opinion, the 14 Pro and Pro Max are great products and worth every penny/cent, and the same applies to the 13 Pro and Pro Max of course. Perhaps, after a while, you will get over your disappointment and give the 14 another chance. Whatever happens, I hope that you end up being happy.

Hello helcha26,

For help with that particular behavior you'll want to reach out to Apple Support: Contact - Official Apple Support They'd be in the best position to look into this further.

Take care.

Did you delete your Apple Health app after entering some data in it, eg, emergency contact? If so, you need to re-install the Health app, ensure that there is some data in it, go back to the prompt in your Settings, tap on it and follow it through. Once you have done that, you should find that the great red spot and the prompt have gone.

Sorry to hear the quick answer didn't work for you. Good luck with the Geek Squad. I hope you share your experiences with the community afterwards.

Thanks, issue fixed!

Very pleased to hear that.