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karyah82 Author

Level 1

4 points

I am locked out of my phone

I bought an iPhone X but it was stolen from me. I was able to get it back, and I cannot get back in it at all.

iPhone X

Posted on Dec 15, 2022 2:25 PM

Top-ranking reply

Raicya

Level 10

209,283 points

Posted on Dec 15, 2022 3:16 PM

When your iPhone was stolen, did you also report it?

If your iPhone, iPad, or iPod touch is lost or stolen

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support (IE)

See -> How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

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I am locked out of my phone

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