You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I am locked out of my phone

I bought an iPhone X but it was stolen from me. I was able to get it back, and I cannot get back in it at all.

iPhone X

Posted on Dec 15, 2022 2:25 PM

Top-ranking reply

Level 10

209,061 points

Posted on Dec 15, 2022 3:16 PM

When your iPhone was stolen, did you also report it?

If your iPhone, iPad, or iPod touch is lost or stolen

See -> How to remove Activation Lock

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

View in context

Similar questions