New MacBook Pro 4.2 setup locks on "Sign in with your Apple ID." Error msg: The operation couldn't be completed (com.apple.AppleAccount.Error error -1)

New MacBook Pro 4.2 setup locks on Sign in with your Apple ID. Error msg: The operation couldn't be completed (com.apple.AppleAccount.Error error -1).

Can't find out what the error is or how it should be corrected.


MacBook Pro

Posted on Dec 16, 2022 10:09 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2022 8:29 AM

Hi silver85,


If you are encountering this error message during the initial setup of your Mac, it may be that the internet connection you are using is preventing communication with Apple servers, possibly due to security settings, firewall, VPN or similar. Trying to complete this step from a different network can be useful in isolating connection issues.


Otherwise you may try to skip this step and complete it later from System Preferences. Should the error persist on other network connections, use Get Support to investigate further with AppleCare.


Regards.

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1 reply
Question marked as Top-ranking reply

Dec 19, 2022 8:29 AM in response to silver85

Hi silver85,


If you are encountering this error message during the initial setup of your Mac, it may be that the internet connection you are using is preventing communication with Apple servers, possibly due to security settings, firewall, VPN or similar. Trying to complete this step from a different network can be useful in isolating connection issues.


Otherwise you may try to skip this step and complete it later from System Preferences. Should the error persist on other network connections, use Get Support to investigate further with AppleCare.


Regards.

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New MacBook Pro 4.2 setup locks on "Sign in with your Apple ID." Error msg: The operation couldn't be completed (com.apple.AppleAccount.Error error -1)

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