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Malika1306 Author

Level 1

6 points

what does "we are still processing these purchases" mean?

I bought a monthly subscription in the game, but I did not have money debited from the card and it was written "we are still processing these purchases." previously, when I bought something, the payment was fast and there was no such problem. I also bought some more crystals in the game to check, but again nothing was written off and there are two pending payments in the purchase history in the app store. I contacted the bank, they said that everything was fine with the card. it must be a problem with the app store. what should I do?

iPhone 13 Pro Max, iOS 16

Posted on Dec 17, 2022 3:50 AM

Top-ranking reply

Raicya

Level 10

209,265 points

Posted on Dec 17, 2022 4:11 AM

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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what does "we are still processing these purchases" mean?

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