You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple id cant be used on my phone

What happens when apple id cant be used to unlock the phone after recovery

Posted on Jan 24, 2023 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2023 9:42 AM

Well, if you don’t remember that Apple ID you will never be able to use the activation-locked phone again. It would be quite unusual for it to be an Apple ID that the phone was not logged in to before you restored it.


If you are the original owner of the phone and purchased it directly from Apple (and can prove it with the receipt) Apple may be willing to remove activation lock→Start an Activation Lock Support Request

4 replies
Question marked as Top-ranking reply

Jan 24, 2023 9:42 AM in response to connetie

Well, if you don’t remember that Apple ID you will never be able to use the activation-locked phone again. It would be quite unusual for it to be an Apple ID that the phone was not logged in to before you restored it.


If you are the original owner of the phone and purchased it directly from Apple (and can prove it with the receipt) Apple may be willing to remove activation lock→Start an Activation Lock Support Request

apple id cant be used on my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.