ventura 13.2

1-  Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 

3 - Does the issue present in this mode ?

4 - Try again from Update Applet in System Preferences.

5 - Software on the computer interfering with the download process including AntiVirus Software

Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.

6 - Running behind a VPN which may increase Packet losses or corruption of the download 

7 - Best Results are via Ethernet Cable to Router

8 - Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull the latest version of and commence the installation.

Check in the Application folder of this computer.

Is the an application called " Install Ventura " ?

If yes , Drag and Drop to Trash and empty Trash

if No >>

There are factors:

1 - Like poor Wifi connection

2 - Slow wifi connection

3 - Too many other people downloading at the same time and Apple Severs are overloaded

4 - Software on the computer interfering with the download process including AntiVirus Software

Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.

5 - Running behind a VPN which may increase Packet losses or corruption of the download 

6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 

7 - Best Results are via Ethernet Cable to Router

8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences

I am hesitant to offer any meaningful and reliable steps to achieve what the user wants/

That because I am not sure what Exact Version of macOS is actually installed right Now.

Suggest the user provide a Screen Shot fro. About the Mac without the Serial Number appearing.

Once that is established - we ( you and I ) can safely move forwards

What exact version of the Existing Version of macOS in installed ?

Attempting to upGrade to Ventura whiteout having a Up To Date exiting version can be problematic or even fail.

From the user profile " MacBook Air 13″, macOS 12.6 "

The current version of Monterey as of Monday this week is Monterey 12.6.3

I bought by M1 MBA in March 2021 and have upgraded from macOS 11 Big Sur to macOS 12 Monterey and now to macOS 13 Ventura and finally to Ventura 13.2 without any issues

No AntiVirus, VPN or Disk Cleaners ever touched this machine.

I solved the issue by doing two things. Since I use Firefox and its ad blockers and extensions, I disable them. And secondly I used my neighbor's wifi and I was able to download the 13.2 version. I am not tech knowledgeable so I wouldnt even know how to start in safe mode. If you can kindly send me a link to how to start safe mode on my macbook air, I would really appreciate it. Thanks again!

How to use safe mode on your Mac - Apple Support (CA)

There are two different methods and close the Intel OR Apple Silicon method

The two are are not the same

I ma having the same problem. I have the ventura 13.1 but I can not do the just released .2 version

Refer to posting to the other User regarding Safe Boot