You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 won’t charge

My phone won’t charge I have a new cable and new brick . Sometimes the lightning bolt will go on but it still won’t charge

iPhone 11, iOS 16

Posted on Feb 5, 2023 4:29 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2023 4:33 PM

Try the steps in this article. If they don't help have it tested at an Apple Store, you battery could be bad.


If your iPhone or iPod touch won't charge - Apple Support


3 replies

Feb 5, 2023 4:36 PM in response to Terryppppp

Terryppppp Said:

"My iPhone 11 won’t charge: My phone won’t charge I have a new cable and new brick . Sometimes the lightning bolt will go on but it still won’t charge"

-------


Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:






My iPhone 11 won’t charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.