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leilei33 Author

Level 1

4 points

pending amount disappears after approved refund.

I requested for a refund and got accepted for the refund. I checked my bank account to make sure if my pending showed the amount of what I needed back. I saw it showing in pending but then i received the receipt through email receipt. I found it odd how I didn’t receive that email immediately after like I usually did through other app purchases. as soon i was accepted for the refund i finally got the email confirming my accidental purchase . I checked back into my bank account again and my pending amount disappeared. I’m not sure how the refund works.

Posted on Feb 15, 2023 6:50 AM

Top-ranking reply

Raicya

Level 10

209,067 points

Posted on Feb 15, 2023 7:16 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

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pending amount disappears after approved refund.

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