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User profile for user: kaur272
kaur272 Author
User level: Level 1
4 points

iPhone not recognizing new cable

I bought the lightening cable, but my iPhone is not recognizing it. what should I do


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 15

Posted on Feb 19, 2023 12:21 PM

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User profile for user: Community User
Community User

Posted on Feb 19, 2023 12:40 PM

If you have multiple chargers, test the cable in them. If it still doesn't work, return it to where it was purchased and get your money back.


Look for an original Lightning cable, then you are sure it works. See a selection here:

Power & Cables - iPhone Accessories - Apple


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3 replies
User profile for user: Community User
Community User

Feb 19, 2023 1:33 PM in response to kaur272

If you try to play content from e.g. Netflix, it is possible that the content is DRM restricted. in iOS 16, some restrictions have been placed on which content can be played via the AV/HDMI lightning adapter.

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iPhone not recognizing new cable

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