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Remaining iTunes Balance

My grandfather passed away and had a remaining balance on his iTunes account. Is there a way to have that put back to the gift card used if it’s been partially spent? Or a way to transfer it to another iTunes account?

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Feb 20, 2023 1:14 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2023 1:46 PM

Sorry for the loss.

1.

See -> How to request access to a deceased family member's Apple account

How to request access to a deceased family member's Apple account - Apple Support

 

2.

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



1 reply
Question marked as Top-ranking reply

Feb 20, 2023 1:46 PM in response to NKOTBuckeye

Sorry for the loss.

1.

See -> How to request access to a deceased family member's Apple account

How to request access to a deceased family member's Apple account - Apple Support

 

2.

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



Remaining iTunes Balance

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