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When trying to set up an AppleTV as a hub in HomeKit, the app recognizes the AppleTV and tries to connect, but fails after several minutes with an error code (-71163).
I’ve tried re-downloading the HomeKit app, and resetting the AppleTV, but to no avail. I see that over 900 other people have had this issue, with no response from Apple, which seems like pretty unresponsive behavior :-(. Can anyone else help?
Apple TV HD, tvOS 16
Usually you’re bringing an unlocked iPhone near. If you have an iPhone, use that.
To be clear, you’re not ever using the Home App to set up the Apple TV as a Hub.
You do this in Apple tv settings as instructed above.
You’re going to sign into iCloud with your primary Apple ID - go over to the Airplay & Homekit setting to finalize it by choosing a room.
After all this, the Apple TV will show up in the Home App and it’s now a Hub.
Just be sure to use the same Apple ID across all devices.
Update all software first, apple tv, iPhone & iPad.
Make sure keychain and Bluetooth is enabled on your iPhone & iPad
its best if everything is on the same home wifi network. Make sure you have internet on your Apple TV and other devices, check airplane mode or low power mode isn’t on with your iPhone.
Reboot the wifi for good measure.
Try it again .
To start, first sign out of iCloud in Apple TV settings, restart (not reset) Apple TV, then sign back into iCloud
Then proceed as instructed above - perhaps restart your iPhone first before it asks for you to bring it near - you can ask Siri “restart my iPhone” if that’s easier
Usually you’re bringing an unlocked iPhone near. If you have an iPhone, use that.
To be clear, you’re not ever using the Home App to set up the Apple TV as a Hub.
You do this in Apple tv settings as instructed above.
You’re going to sign into iCloud with your primary Apple ID - go over to the Airplay & Homekit setting to finalize it by choosing a room.
After all this, the Apple TV will show up in the Home App and it’s now a Hub.
Just be sure to use the same Apple ID across all devices.
Update all software first, apple tv, iPhone & iPad.
Make sure keychain and Bluetooth is enabled on your iPhone & iPad
its best if everything is on the same home wifi network. Make sure you have internet on your Apple TV and other devices, check airplane mode or low power mode isn’t on with your iPhone.
Reboot the wifi for good measure.
Try it again .
To start, first sign out of iCloud in Apple TV settings, restart (not reset) Apple TV, then sign back into iCloud
Then proceed as instructed above - perhaps restart your iPhone first before it asks for you to bring it near - you can ask Siri “restart my iPhone” if that’s easier
Apple TV* automatically becomes a home hub when you add it to HomeKit.
Follow these steps on your Apple TV:
Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support
After this it will appear in the Home App and become a Hub
Did all that. Apple TV instructed to bring ipad close to it to set up. Brought ipad close, got prompt to set up apple tv on ipad. Waites what seemed like eternity, and ipad came back with Setup failed and above code.
AppleTV Setup Failed error code (-71163)
