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issam233 Author

Level 1

4 points

Payment method problem

Account has been disabled in the app store & iTunes ….

iPhone 13 Pro Max, iOS 16

Posted on Mar 17, 2023 7:09 PM

Top-ranking reply

Limnos

Level 10

418,861 points

Posted on Mar 17, 2023 7:14 PM

Hello,

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Payment method problem

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