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mac os Ventura and my epson V39 won't scan. Epson software updater says the latest driver is distributed by Apple's software update, but my apple software doesn't need updating. How do I get the driver so my epson scanner will work??
iMac 21.5″, macOS 13.2
I sense the user maybe referring to this link from Epson as it relates to the Scanner V39 ?
The information in that link is related to OS X which Stopped being Named that way in macOS X 10.12 Sierra released in 2016
link below
https://epson.ca/faq/SPT_B11B232201~faq-272605?faq_cat=faq-topFaqs
In which case perhaps this Link below should point the user in the right direct for possible newer Drives from Epson
Be sure to choose the Correct version of macOS
Their Site will NOT Detect the proper version of macOS and generally defaults to macOS 10.15 Catalina
https://epson.ca/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#drivers
I sense the user maybe referring to this link from Epson as it relates to the Scanner V39 ?
The information in that link is related to OS X which Stopped being Named that way in macOS X 10.12 Sierra released in 2016
link below
https://epson.ca/faq/SPT_B11B232201~faq-272605?faq_cat=faq-topFaqs
In which case perhaps this Link below should point the user in the right direct for possible newer Drives from Epson
Be sure to choose the Correct version of macOS
Their Site will NOT Detect the proper version of macOS and generally defaults to macOS 10.15 Catalina
https://epson.ca/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#drivers
In Oct 2022, Epson released an updated ICA driver for the V39 scanner that specifically allowed it to work with Apple's Image Capture application. You might consider obtaining that ICA driver only and then trying Image Capture with it for scanning.
The main V39 driver and the Epson Scan 2 utility were last updated in 2021, a full two years before the release of Ventura, and before the official Apple release of macOS Monterey. That implies that Epson tested the latter driver and software on beta Monterey software, and yet they now propose that this 2021 driver and Scan 2 Utility are compatible with Monterey and even Ventura. I responded to a post yesterday regarding these very issues with the V39 scanner. Epson's assumption that Apple includes drivers for the v39 is entirely wrong.
The optional VueScan Professional scanning software will only support this scanner with the scanner driver (not ICA driver) installed.
VikingOSX - thank you. I want to make sure i'm installing the correct driver since there are three choices. I should install this:
ICA Scanner Driver v5.8.12 for Image Capture
NOT the scanner driver and utilities combo package, or the Scan Smart Core Files, right?
I'll check out your response to yesterday';s post (sorry - I didn't find it) and hope it works. back if it doesn't.
If needed, where would I find the VueScan Professional scanning software and which scanner driver is supported?
Appreciate your help.
Thank, P. Phillips. I'll give it a try. What I do know is that the scanner finally turned on when I installed that driver so it's a good sign.
ON the same page and also dated 2022, is a software update (is it needed too?) and some other utilities. I'll try it all out.
appreciate your quick response (and warning to choose the correct OS)
P. Phillips - seems to have done the trick. I used the Epson Scan 2 software with it and all worked fine. I don't know why it was so hard for me to find.
VikingOSX - I haven't tried your solution but will keep it just in case I end up needing it, but for now the Epson solution looks good.
Thank you both.
EPSON V39 won't scan because it needs updated driver on Ventura
