Previously Used IPADs
I have several Ipads that were used by previous employees but don't have access to their Apple IDs. Is there a way to wipe them clean? If not can I donate them to Apple?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
I have several Ipads that were used by previous employees but don't have access to their Apple IDs. Is there a way to wipe them clean? If not can I donate them to Apple?
If you were not using a management system to lock them down and you don’t have the Apple ID credentials that were used on them, the only option you have would be to contact Apple and provide the original proof of purchase for the devices to have the activation lock removed.
If you no longer have that, Apple will be happy to recycle them at no charge, but there is no way to bypass the activation lock.
If you were not using a management system to lock them down and you don’t have the Apple ID credentials that were used on them, the only option you have would be to contact Apple and provide the original proof of purchase for the devices to have the activation lock removed.
If you no longer have that, Apple will be happy to recycle them at no charge, but there is no way to bypass the activation lock.
Previously Used IPADs