Loading Music Library stuck - posted for reference

I have a Macbook Pro late 2013 running Big Sur.


When I tried to sync it with my Apple Music library it simply spun its wheels - even after leaving it running for 24 hours.


No amount of reboots or upgrades had any effect.

Completely signing out from my Apple ID had no effect.


The solution was to close Music, go into Finder ~disk/Users/~username/Music/Music and delete the file Music Library - taking a copy of the file beforehand just in case.


I then rebooted the Macbook and started to sync the Music Library. It took approximately two minutes to sync.


Clearly something was corrupt in the old music library file.

Posted on May 8, 2023 9:22 PM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2023 1:30 PM

I solved this by deleting the music library and deleting the music folder itself.

I then rebooted the macbook - the music folder was recreated automatically.

I still had greyed out music but I was then able to delete this from the library - which deleted it across all devices.

I then reloaded the music from CD.

Note: the music that I had saved from Apple Music itself was unaffected.

Similar questions

3 replies
Question marked as Top-ranking reply

May 9, 2023 1:30 PM in response to PBNZ001

I solved this by deleting the music library and deleting the music folder itself.

I then rebooted the macbook - the music folder was recreated automatically.

I still had greyed out music but I was then able to delete this from the library - which deleted it across all devices.

I then reloaded the music from CD.

Note: the music that I had saved from Apple Music itself was unaffected.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Loading Music Library stuck - posted for reference

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.