I have the lastest Mac PRO, (the oval shape one) that I am trying to do a factory reset on. it tells me , it does not support this.

I have the latest Mac PRO, (the oval shape one) that I am trying to do a factory reset on. it tells me , it does not support this. What am I doing wrong?


Posted on May 14, 2023 9:54 AM

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Posted on May 14, 2023 11:04 AM

The 2019 model (as shown in Identify your Mac Pro model - Apple Support )?

Is it running Monterey or Ventura? Note that Monterey or later is required for the instructions below from Erase your Mac and reset it to factory settings - Apple Support


Use Erase All Content and Settings

This feature requires macOS Monterey or later and a Mac with Apple silicon or the Apple T2 Security Chip. Learn what to do if you can't use Erase All Content and Settings.


That model has the T2 chip. If Monterey or Ventura isn't installed, click on the: Learn what to do if you can't use Erase All Content and Settings.

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Question marked as ⚠️ Top-ranking reply

May 14, 2023 11:04 AM in response to Chillypete01

The 2019 model (as shown in Identify your Mac Pro model - Apple Support )?

Is it running Monterey or Ventura? Note that Monterey or later is required for the instructions below from Erase your Mac and reset it to factory settings - Apple Support


Use Erase All Content and Settings

This feature requires macOS Monterey or later and a Mac with Apple silicon or the Apple T2 Security Chip. Learn what to do if you can't use Erase All Content and Settings.


That model has the T2 chip. If Monterey or Ventura isn't installed, click on the: Learn what to do if you can't use Erase All Content and Settings.

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I have the lastest Mac PRO, (the oval shape one) that I am trying to do a factory reset on. it tells me , it does not support this.

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