How do I fix my Apple Music on my Xbox if it plays but don’t have the sound

If you press the Xbox button in the middle of your controller to launch the sidebar while Apple Music is running, you should see Apple Music in the sidebar. Hover over Apple Music and press A to select it. It should pop up with whatever song is playing and top picks from Apple Music. You will see a bar with rewind, repeat, play/pause, shuffle, and fast forward buttons. Directly underneath that bar will be a percentage slider bar with an Xbox controller icon on the left side and a music note icon on the right side. Hover over that bar and slide it towards the right(music note icon) until you reach your desired percentage of volume. Im assuming the percentage next to each icon represents the amount of sound being emitted from either one. So if the music note icon is at 100% while the controller icon is at 0%, all sound will be emitted from your tv or external speakers rather than any headset device connected to your controller. At first, my Apple Music was omitting zero sound from my tv even though music was playing, but when I toggled the bar to be set all the way towards the music icon, changing the music icon to 100%, I was able to hear music being played from Apple Music with no headset attached

Hi Bethanyjohnson,

Is your Xbox otherwise playing sounds? We ask because this can help to isolate the root cause of the issue.

Try quitting the Apple Music app and restarting your Xbox, as restarting the device may help to resolve this:

How to close an app or game on Xbox

How to restart or power cycle your Xbox console

You'll also need to make sure your console is configured to output sound the way you expect:

Choosing speaker audio settings on your Xbox console

Finally, if you're still having trouble contact Xbox support to see if they have any suggestions:

Xbox Support

Thanks for using the Apple Support Communities.

this was it. Thank you. The sidebar volume was at 0