Photo booth videos are saving as corrupted/blank files (BUMP)

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Timbot13 Author

Level 1

7 points

Photo booth videos are saving as corrupted/blank files (BUMP)

Photo booth videos are saving as corrupte… - Apple Community

Using: M2 Pro laptop

Apple- fix this... please.

I just lost a very important 1 hour long video. I am completely devastated...

I've lost a few others in the past, some important... but this... please if anyone can suggest a way to fix this that works... the $9 service mentioned in the previous post didn't clarify if it worked. Can anybody confirm?

I've complained to you guys TWICE and I have been a loyal (free marketing) supporter of y'all, but losing my entire music library including metadata and playlists since gen 2 iPod based on an inexperienced tech agent guidance- BEYOND devastating. and now losing this video...

It's frequent enough for you guys to address regardless, but it is personal now :(

I'll repeat... Apple- fix this.

MacBook Pro (M2 Pro, 2023)

Posted on May 17, 2023 3:45 AM

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Answer 1

May 17, 2023 5:21 AM in response to Timbot13

I am sorry that you lost your video, but I have to say that Photo Booth was never meant to do this. It started as a fun way to take selfies and add some effects, but it was never meant to do any serious video work.

It also probably has not been updated in a long time, except for whatever is necessary to run on newer systems.

If you want to do a longish recording, please use Quicktime Player: File->New Movie Recording.

This will let you choose your camera and audio source, and save it properly as a mov file, which you can share or do further edit on, using e.g. iMovie or FCP.

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Answer 2

dialabrain

Level 10

135,821 points

May 17, 2023 5:28 AM in response to Luis Sequeira1

Luis Sequeira1 wrote:

I am sorry that you lost your video, but I have to say that Photo Booth was never meant to do this.

Based on the link the OP posted and the fact I had no problems with 10 min videos, I don't think the length had anything to do with it. I can certainly do a test 1 Hr video but I imagine the result will be the same.

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Answer 3

dialabrain

Level 10

135,821 points

May 17, 2023 4:45 AM in response to Timbot13

FWIW, there has to be something installed causing your problem.

I just did 3 10 min test videos on 3 different Macs. Two running Ventura and one running Montery. The first two on an iMac Pro and an M1 MacBook Air. Monterey was on a 5K iMac. They all came out fine.

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Answer 4

John Galt

Level 10

155,270 points

May 17, 2023 4:06 AM in response to Timbot13

FYI you are not addressing Apple on this website. To contact Apple, Contact Apple.

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Answer 5

May 17, 2023 7:09 AM in response to dialabrain

dialabrain wrote:

FWIW, I created a 1Hr 3Min/8.36GB video in Photo Booth in Ventura 13.3.1. It came out fine as expected.

That's great to know.

(FWIW, I never trusted Photo Book as anything more than a toy, and have seen many macs where photos worked by videos had problems, but as long as it works, that is fine)

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