I want to empty my balance

VictorMk Said:

"I want to empty my balance: I have $0.58 in my Apple ID balance I want it clear"

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Clearing Account Balance:

Perform either of these two methods.

B. Purchase something that is more than what is in your account

A. Contact Apple Support, asking the Apple Rep to Zero-Out your balance

Contact Apple Support Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Why the Wait?: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :

VictorMk Said:

"I want to empty my balance: I have $0.58 in my Apple ID balance I want it clear [...]Yes both"

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Not Sure Then.

A. Screenshare with Apple:

Call Apple back, and perform some screensharing, so they can see what exactly is occurring here.

B. Use a Computer:

Perform this using a computer, as it would be more user-friendly doing so.

Is this YOUR iPhone? Or is it someone else's iPhone?

VictorMk Said:

"Still not helpful"

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So, did you perform either?