My son bought a lot of games without permission, there were more than 7 thousand hryvnias, I wrote to ask for a refund, to which you replied (not refunded), can you return the money to the card he used to buy everything?

My son bought a lot of games without permission, there were more than 7 thousand hryvnias, I wrote to ask for a refund, to which you replied (not refunded), can you return the money to the card he used to buy everything?

Posted on May 25, 2023 3:30 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 25, 2023 3:33 PM

These forums are populated almost entirely by other users such as yourself. We cannot do anything about refunding the purchases.


While I can certainly understand the frustration of lost funds, it's a reminder for anyone to never hand an unlocked device to a child. They don't get the concept of real money.

5 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

May 25, 2023 3:33 PM in response to demian99

These forums are populated almost entirely by other users such as yourself. We cannot do anything about refunding the purchases.


While I can certainly understand the frustration of lost funds, it's a reminder for anyone to never hand an unlocked device to a child. They don't get the concept of real money.

Reply

May 25, 2023 3:43 PM in response to demian99

No one is in charge of me. I can't help you. We can't help you. As I said, we are other end users, not Apple employees. All we can do is make suggestions.


To prevent such future unauthorized purchases, follow the instructions on this page.


Prevent in-app purchases from the App Store - Apple Support


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My son bought a lot of games without permission, there were more than 7 thousand hryvnias, I wrote to ask for a refund, to which you replied (not refunded), can you return the money to the card he used to buy everything?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.