You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple store and iTunes account disabled

apple store and I tunes account disabled


Posted on May 31, 2023 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2023 9:57 AM

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

May 31, 2023 9:57 AM in response to Hanksr015

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


apple store and iTunes account disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.