You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If a used phone says fully unlocked but H2O locked can I still use it with my AT

Can I use a used iPhone 11 that says it is fully unlocked but says it is H2O locked. I have AT&T service.

iPhone SE, iOS 16

Posted on Jun 1, 2023 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2023 7:57 AM

If it says "H20 locked", it's not fully unlocked.

Contact H20 (only that carrier can unlock it, if you are eligible) as per the these instructions:--> How to unlock your iPhone for use with a different carrier - Apple Support

Regards

Giulio


3 replies

If a used phone says fully unlocked but H2O locked can I still use it with my AT

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.