You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
Updated phone to iOS 16.5 phone screen has stopped working properly. Cannot use P or the backspace on my keyboard properly and there is a slight dead spot near the top right hand corner. Have hard reset multiple times but not working
iPhone 12
If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen (remove any obstacles, if present), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen (remove any obstacles, if present), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
I think I may have to I’ve checked the screen and taken case off and screen protector off and still nothing, hopefully it’s still in warranty
screen not working properly
