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Level 1

4 points

Missing film from Apple TV library

Hey,

I tried to buy the original Point Break film on Apple TV. However it says that I have already purchased the film, but it’s not in my library.

Where could it be? How can I watch it?

Cheers

Posted on Jun 5, 2023 9:24 AM

Top-ranking reply

Community+ 2024

Level 10

143,118 points

Posted on Jun 6, 2023 4:09 AM

It might be a hidden title, but I think users would know that, as that doesn’t happen unintentionally.

This needs to be managed on a computer, not a different device (mobile, streaming media player).

If your Library doesn’t reflect known purchases, then try signing out and signing in again.

If your device supports multiple accounts, then verify that the correct account is active.

If the issue persists after that, then please contact the Apple Support staff.

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