My daughter gave me her iPhone but I can’t use it as it says phone locked to user but she has forgotten the password so neither of us can use the phone is there any help out there

My daughter gave me her iPhone and it is locked to owner she has forgotten her password so neither of us can use it please help

Posted on Jun 9, 2023 6:29 AM

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Posted on Jun 9, 2023 6:35 AM

There are 2 options. She either needs top recover access to her account (use the link above) or she will have to provide Apple with the original proof of purchase for the device from an authorized retailer to have the activation lock removed.

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Jun 9, 2023 6:35 AM in response to Annmason

There are 2 options. She either needs top recover access to her account (use the link above) or she will have to provide Apple with the original proof of purchase for the device from an authorized retailer to have the activation lock removed.

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My daughter gave me her iPhone but I can’t use it as it says phone locked to user but she has forgotten the password so neither of us can use the phone is there any help out there

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