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Disabled phone

My old iPhone has been disabled or rather I forgot the passcode. I tried to use my laptop to go to iTunes to fix the issue. I get a message to take it to an apple store. I’m trying to avoid doing that. Is there something else I can do to get back in my phone?

iPhone 6s, iOS 15

Posted on Jun 11, 2023 11:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2023 2:15 PM

The only way to unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) ->: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 11, 2023 2:15 PM in response to Softball_2387

The only way to unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) ->: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Disabled phone

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