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Level 1

4 points

My App Store and iTunes is disabled

It’s took off all my family and deleted there accounts for Apple Music on my family plan

iPhone 12, iOS 16

Posted on Jun 20, 2023 2:59 PM

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Top-ranking reply

Level 9

69,655 points

Posted on Jun 20, 2023 3:01 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

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Similar questions

2 replies

Top-ranking reply

Level 9

69,655 points

Jun 20, 2023 3:01 PM in response to Ohmars

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

Reply

Level 10

732,491 points

Jun 20, 2023 3:01 PM in response to Ohmars

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

(240829)

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My App Store and iTunes is disabled

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