When my LIFX light wont scan into Home, but it is already added on the LIFX app, what can i do to integrate?

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When my LIFX light wont scan into Home, but it is already added on the LIFX app, what can i do to integrate?

It may be an older model of the LIFX,and I definitely no longer have the box it came in to see if there is a code? Theres no problem with LIFX, so their CS cannot support, its just getting them into Home.

I already have most of my LIFX lights connected to home, but these two wont scan/register in Home, but they are definitely in my LIFX app and working there just fine. I’d like to really use Home as the primary control panel for the house, but cannot if all my devices dont connect there. Please help!

(PS- I know about the thing about having to wait 15 min for the override, had to do that with several of these lights, but that doesnt work either with these last two.)

Posted on Jun 23, 2023 9:39 AM

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ManJor

Community Specialist

Jun 24, 2023 6:18 PM in response to amie4321

Hello amie4321,

Thanks for using the Apple Support Communities!

If you're having trouble with specific accessories not adding to the Home app as you expect, you'll first want to follow these steps to ensure you're adding them correctly: Add a smart home accessory to the Home app

If so and you're still unable to add them, please check that your devices are all up-to-date. These articles can help with that:

iPhone or iPad: Update your iPhone or iPad

Mac: Update macOS on Mac

You'll also want to check in the manufacturers app to see if there may be any firmware updates for the lights. You mentioned that you no longer have the box that the lights came in to see if there is a code. If you're unable to add the lights to the Home app due to not having the code, check to see if you can recover the code using LIFX's steps here: HomeKit Code Recovery

That article also has information on which versions of their lights are not compatible with HomeKit: "All current LIFX products have a hardware chip required for Apple Home functionality. Products not compatible with HomeKit include the LIFX Original, LIFX, 650 Color, Color 1000, White 800, LIFX Z generation one."

If you're not sure which model you own, contact LIFX for assistance using the link at the bottom of the article.

Please post back with the results.

Cheers!

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When my LIFX light wont scan into Home, but it is already added on the LIFX app, what can i do to integrate?

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