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TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
My iPhone is frozen - I've tried the "Up,Down,On/Off" button routine, but still Screen is still frozen. What to do?
iPhone 12 Pro Max
Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop.
Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop.
My iPhone is frozen: I've tried the Vol up, Vol down, On/Off button" routine, bit phone comes on, but still frozen. What is next action?
