How to find subscriptions you owe money for

If you have no active subscriptions but you still cannot remove your payment method, it is possible that you have an unpaid balance on a subscription that has expired. This can happen if you forgot to cancel a subscription before it expired, or if you were charged a renewal fee for a subscription that you no longer use.

To check for unpaid balances, you can go to your Apple ID account page and click on "Payments & Shipping." If there is an unpaid balance, it will be listed under "Pending Transactions." You can then click on the transaction to see more details, such as the subscription that the balance is for.

If you have an unpaid balance, you will need to pay it before you can remove your payment method. You can do this by clicking on the "Pay" button next to the transaction. Once the balance is paid, you should be able to remove your payment method.

If you are still unable to remove your payment method after paying the unpaid balance, you can contact Apple Support for help.

Here are some additional things you can try:

• Make sure that you have no active subscriptions. You can check your subscription status on your Apple ID account page. Check below the processes...

Unknown Charge?

1. App Purchase
   1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
   2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
2. Subscriptions
   1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
   2. You can also request a refund for a recent renewal of an in-app subscription purchase 

Avoid accidental purchases

1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

It could be Phishing

• Beware of --> Phishing & Other Suspicious Emails 
• Know how to --> Identify legitimate emails from the App Store or iTunes Store 
• Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.