Game Controller Issues

Completely new Mac user with the purchase of my M2. I am trying to use a Nintendo Switch Pro Controller, a Xbox One controller as well as a Xbox Series controller on my new Mac mini, M2 (512gb). Neither the XOne or XSeries controllers will connect via bluetooth or wired; this is problem number 1.


The Nintendo Switch Pro controller will (sometimes) connect via bluetooth. If it is connected via Bluetooth then it will work within all of the emulators I want to use it in (Retroarch, Dolphin stand alone etc.).


However, I want to use the Pro Controller wired, not wirelessly. This is where I am running into more trouble and I just don't get it. When I connect it to either the USB-A or C slots, the controller is not registered as being connected by my Mac when you look under "Game Controllers." If I look under General>About>System Report>Hardware>USB it shows as being connected (the controller info is present etc.). The Controller has all four lights lit the entire time it is connected if I am not running an emulator. Once I start a stand alone emulator like Dolphin, it goes to one light and works (but still does not register under "Game Controllers" in the Mac's system settings). However, if I load up retroarch, all four lights stay on, and the controller does not work at all.


My issue is that I want the controller to register with my Mac mini under Game Controller so I can set and save its profile, and I want to use the controller wired in Retroarch. Any help with this is much much appreciated.


Edit: If I remember correctly, the PS5 Dual Sense Controller works fully wired and wirelessly and is recognized under the Game Controller profile in settings on my Mac..I can't verify this this moment as I do not have the controller here with me, but I am pretty sure I tested it before, and it works.

Mac mini

Posted on Jul 9, 2023 4:28 PM

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3 replies

Jul 10, 2023 2:54 PM in response to IIQuoVadisII

Hey there IIQuoVadisII,


We'd like to lend a hand with your Mac and controllers.


If you're still unable to get this set up or use it with your Mac, try following the steps below to further troubleshoot the issue:


Support for specific buttons and features, such as a controller's audio jack or lights, varies by controller and the app you're using with it.
* Install the latest software updates—both for your Apple device and the controller. If a software (firmware) update is available for the controller, get it from the maker of the controller.
* In Bluetooth settings, select the controller or the info button  (if present) next to its name, then select Forget This Device. Connect the controller again.
* Reduce the number of Bluetooth devices connected to your Apple device. This can also help with connection issues related to wireless interference. Apple TV 4K and Apple TV HD support up to four Bluetooth game controllers at the same time, or one controller when Apple TV is also using a Bluetooth audio accessory. The limit for other Apple devices varies based on your specific setup and wireless environment.
* To charge your controller, use the charging solution included with your controller or recommended by the controller manufacturer.

If you need help, please contact Apple Support.


For additional guidance, continue here: Connect a wireless game controller to your Apple device - Apple Support


Take care!


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Game Controller Issues

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