I’m currently locked out my Mac because I forgot the passcode

I’m currently locked out my MacBook Air because I forgot the passcode and it won’t let me use my fingerprint someone please help.

MacBook Air 13″, macOS 13.2

Posted on Jul 26, 2023 8:15 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2023 8:24 PM

Hello jeancarlos211,

To reset the Mac login password, follow the steps here: Reset your Mac login password

You will need either your Apple ID or (if you set up FileVault and chose not to use Apple ID to reset password) your recovery key.

Hope that helps!

2 replies

Jul 26, 2023 8:41 PM in response to jeancarlos211

jeancarlos211 Said:

"I’m currently locked out my MacBook Air because I forgot the passcode and it won’t let me use my fingerprint someone please help."

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Troubleshooting a Locked Mac Account:


Reset the Password Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

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I’m currently locked out my Mac because I forgot the passcode

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