Is this email from iCloud or is it fraud?

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Level 1

34 points

Is this email from iCloud or is it fraud?

I've gotten this email twice in the past week stating my payment method ha expired and all my pix and vids will be deleted etc.

Remembering that my credit card I use for Apple products does expire this month, but not trusting this email, I went into my account via the App Store to see that I had updated my payment method with the new card's expiration date several weeks ago.

Two questions, this is a fraudulent email isn't it, unless the iCloud is under control of whatever eurohorsesales dot com is. (the email address of the crooks who sent the email)?

And, is my account I can reach at the App Store the only place where my recently expired credit card may be in use? Is there anywhere else I may need to update my payment method?

I am currently buying from Apple:

iCloud storage

Apple Music

Extended AppleCare on an iMac and an iPhone, maybe two iPhones

I think that's everything. A Screenshot of the email is below.

Thanks.

[Edited by Moderator]

iMac, OS X 10.11

Posted on Aug 5, 2023 9:06 AM

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Answer 1

Limnos

Level 10

418,849 points

Aug 5, 2023 9:10 AM in response to RocknRowBoat

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:

About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support

Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw

About Gift Card Scams --> About Gift Card Scams - Official Apple Support

If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support article page on apple.com and use the instructions in the article to verify though Apple itself, or your Apple device features such as Settings or an Apple app, what the message is claiming. To ask Apple start at this web page: Official Apple Support

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Answer 2

Mar 7, 2024 4:02 AM in response to RocknRowBoat

Yes. I too have received a mail from i.walters.com … it is a scam.

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Answer 3

MinimeC

Level 1

8 points

Mar 5, 2024 4:58 AM in response to Limnos

received an sms from noahmoor*****@icloud.com

below is the request which is a scam. Warning! get various of these from time to time with different emails.

South Africa Post: Your parcel has arrived at the warehouse, but cannot be delivered due to incomplete address information. Please confirm your address using the link below within 12 hours.

(Please answer Y, then stop texting and open the SMS activation link again, or copy the link to Safari and open it)

The South African Post team wishes you a wonderful day.

[Edited by Moderator]

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Is this email from iCloud or is it fraud?

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