My apple watch SE2 cant update to latest os (watchOS 9.6).
It keeps telling me the update cant be accepted because there is no connection to internet.
No matter what i try i cant get it to work.
Apple Watch SE
First force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.
Then while the Watch is restarting Force Restart the paired iphone
Force restart iPhone – Apple Support (UK)
Then in the iphone, Settings, General, Transfer or reset iphone, Reset, Reset network settings.
Make sure you have no VPN or VPN based ad-blocker in the iPhone. Uninstall it then remove any profiles (iPhone Settings, General VPN & Device Management)
Turn off the router and turn it on again if it is a home router.
Reconnect the iPhone to Wi-Fi and try updating the Watch again. It must be on the charger to update.
First force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.
Then while the Watch is restarting Force Restart the paired iphone
Force restart iPhone – Apple Support (UK)
Then in the iphone, Settings, General, Transfer or reset iphone, Reset, Reset network settings.
Make sure you have no VPN or VPN based ad-blocker in the iPhone. Uninstall it then remove any profiles (iPhone Settings, General VPN & Device Management)
Turn off the router and turn it on again if it is a home router.
Reconnect the iPhone to Wi-Fi and try updating the Watch again. It must be on the charger to update.
Try unpair then set up as new watch (no backup restore)
If thr update proceeds, you can unpair and set up from the backup.
And make absolutely sure you have no ad blockers that may be VPN
Hi,
I was in touch with apple support directly where they tried to login to my device and see what i did etc.
They couldent resolve it either, so i had to hand it in to a certified apple service center for them to have a look at it.
They - like apple support, tried all the exact same things, but couldent resolve it either!
So the service center sent it to apple, and within a few days it got replaced and recieved at brand new watch from them and now all is working like a charm again.
So i wish i could give you some magical way to solve it, but i think it just might be unsolvable and needs to be replaced.
Make sure your watch’s bluetooth is on😅 was having same problem turned it on rhen phone asked me to update and it worked
If you completed that troubleshooting and the problem is not resolved then reach out to apple support Click here > Contact - Official Apple Support or phone numbers Click here > Contact Apple for support and service - Apple Support and or Genius Bar Reservation and Apple Support Options - Apple
Hi,
I tried to unpair and set up as new watch.
Furthermore i check vpn settings on phone (and none where there) and furthermore checked all apps if i should have any that could be related to that - but theres none.
And its the same result at earlier. It just keep telling me there is no internet connection.
I feel like i have tried every possible solution i could finde, but none of them works.
Hi.
I can only imagine how frustrated you must be because I was. I took it the istore but they couldn’t fix it.
had to buy a new one because it was a hand me down from a family member.
I hope they will be able to fix yours hey, all the best. 👍🏾
Hi,
Thanks for your suggestions.
I tried it all, but still the same :/
Hi there, I am experiencing the same problem, were you able to resolve it? What did you do?
I am facing the same issue with my apple watch 4 and iphone xs max
Sad that this is still an issue and I can’t find anything that works.
Expected more from apple. Haven’t found anything official from them.
It is not an issue generally, unless you are trying for os10.4.1 which isn't out yet
Apple watch can't update
