I was charged for a subscription I didn't have
I was charged for a subscription I didn't have
iPhone 12 Pro, iOS 16
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elvira120 Said:
"I was charged for a subscription I didn't have"
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Troubleshooting Unknown Charges:
A. Start with these Links:
- If you See 'apple.com/bill' on your Billing Statement -Â Apple Support
- If you See an Apple Services Charge you don't Recognize on your Apple Card - Apple Support
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through, sure enough :)