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Level 1

4 points

cannot access name in settings

when i go into settings, I cannot tap my name next to my pic at top of screen. I cannot access apple id, iclou+, media and purchases

iPhone 14 Plus, iOS 16

Posted on Aug 21, 2023 11:14 AM

Top-ranking reply

Level 10

209,061 points

Posted on Aug 21, 2023 1:03 PM

If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.

If you have a MDM profile, you need to contact your company - IT department.

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