Purchase could not be completed
I am trying to subscribe for an app with my Apple ID and I have money on it but it’s saying your purchase could not be completed
iPhone 13 Pro Max, iOS 16
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I am trying to subscribe for an app with my Apple ID and I have money on it but it’s saying your purchase could not be completed
iPhone 13 Pro Max, iOS 16
and I have money on it
When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.
(1) See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
(2) See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you're still unable to update your payment method, Contact Apple Support.
See also -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
and I have money on it
When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.
(1) See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
(2) See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you're still unable to update your payment method, Contact Apple Support.
See also -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
Purchase could not be completed