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How to know Apple support has ended screen sharing

I recently had a call with Apple care support and they asked me to share my screen and I want to know how can I see that Apple care support staff has stopped seeing my screen

iPhone 13 Pro Max

Posted on Sep 2, 2023 4:20 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2024 11:13 AM

When you're sharing your screen with AppleCare support, there isn't a notification or indicator specifically indicating when they stop viewing your screen. However, once your support session is concluded, the screen sharing feature will automatically terminate. You may notice that the screen sharing icon, typically located in the upper menu bar of your device, disappears or becomes inactive. Additionally, if you're in a video call with AppleCare support, the call will end, signaling the conclusion of the support session. If you're uncertain whether the screen sharing has ended, you can politely ask the support representative if they're still viewing your screen before ending the call or closing any shared windows or applications.

1 reply
Question marked as Top-ranking reply

Apr 27, 2024 11:13 AM in response to arzish144

When you're sharing your screen with AppleCare support, there isn't a notification or indicator specifically indicating when they stop viewing your screen. However, once your support session is concluded, the screen sharing feature will automatically terminate. You may notice that the screen sharing icon, typically located in the upper menu bar of your device, disappears or becomes inactive. Additionally, if you're in a video call with AppleCare support, the call will end, signaling the conclusion of the support session. If you're uncertain whether the screen sharing has ended, you can politely ask the support representative if they're still viewing your screen before ending the call or closing any shared windows or applications.

How to know Apple support has ended screen sharing

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