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Has anyone else received a notification about not having a certified camera part? I don't even have a problem with my camera why am I suddenly getting this message and how do I clear it from my phone?
iPhone 6s, iOS 14
A message about a non-genuine part is discussed in this support document: iPhone parts and service history - Apple Support
An Unknown Part message appears if the part installation is incomplete or if the part:
- Was replaced with a nongenuine part (e.g., you had it repaired with a third party service that did not use an Apple component)
- Was already used or installed in another iPhone
- Isn't functioning as expected
If the reason isn't immediately apparent, go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
About genuine iPhone cameras - Apple Support
A message about a non-genuine part is discussed in this support document: iPhone parts and service history - Apple Support
An Unknown Part message appears if the part installation is incomplete or if the part:
- Was replaced with a nongenuine part (e.g., you had it repaired with a third party service that did not use an Apple component)
- Was already used or installed in another iPhone
- Isn't functioning as expected
If the reason isn't immediately apparent, go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
About genuine iPhone cameras - Apple Support
"You will see a notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > General > About." - Apple Recommended reply by ASC contributor ckuan https://discussions.apple.com/thread/253100787?answerId=255812114022#255812114022
Thank you. This is so unfortunately timed to have this issue happen now. I don't have the time to deal with this since I've lost my livelihood due to the fires in maui. I never had a problem with my camera but it doesn't look like this error notice will not go away until I have it looked at by an Apple approved service but I can't afford that right now. Thanks for the reply
Kopaa900 wrote:
Thank you. This is so unfortunately timed to have this issue happen now. I don't have the time to deal with this since I've lost my livelihood due to the fires in maui. I never had a problem with my camera but it doesn't look like this error notice will not go away until I have it looked at by an Apple approved service but I can't afford that right now. Thanks for the reply
The error message itself will not prevent you from using the camera or other phone features.
I noticed that. Any idea how I can get rid of the error message? It's as though it won't go away unless I go get it replaced. But there is nothing wrong with the camera.
Unknown camera part notification
