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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Can I go in to an Apple store to replace my iPhone if it was stolen and I have AppleCare that covers theft and loss?
iPhone 13, iOS 16
No, I need to know if I can go in to the store to get the phone instead of submitting a claim. I have to leave on a trip in the morning and will not be back for 2 weeks so I don't have time for it to get shipped to me.
No you can't go to the store to replace it, the only way to get it replaced is to file a claim.
If your missing device is covered by AppleCare+ with Theft and Loss, you shouldn't erase your device remotely. Instead, file a claim for your lost or stolen device.
Stolen iPhone
