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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My child requests a purchase and continues through the prompts then gets this message To make this purchase, ask your organizer, (name), to provide a new payment method."
My child has $30 in itunes but it wont allow this to be used. It keeps asking to provide a new payment method which I have done and it still does not work.
We have wiped the Ipad and phone and still wont work. What can I do please
iPhone X
1.
You can as the family organizer turn off purchase sharing, see -> How to share purchases with your family -> How to share purchases with your family - Apple Support
⤵️
Turn off purchase sharing and stop sharing a payment method
If you're the family organizer and you want family members to pay for purchases themselves, turn off purchase sharing:
When purchase sharing is turned off, you stop sharing your purchases and lose access to the purchases made by your other family members. However, you can continue to share subscriptions like Apple TV+ and Apple Arcade, but everyone must use their own payment method for purchases.
2.
Your child can have his/her own payment method with his/her Apple Account balance.
See -> Make sure that each family member has a unique Apple ID
Make sure that each family member has a unique Apple ID - Apple Support
When your child purchase something from the App Store or iTunes Store, the charges will be deducted from his/her Apple Account balance, before the organizer's credit card is charged.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
1.
You can as the family organizer turn off purchase sharing, see -> How to share purchases with your family -> How to share purchases with your family - Apple Support
⤵️
Turn off purchase sharing and stop sharing a payment method
If you're the family organizer and you want family members to pay for purchases themselves, turn off purchase sharing:
When purchase sharing is turned off, you stop sharing your purchases and lose access to the purchases made by your other family members. However, you can continue to share subscriptions like Apple TV+ and Apple Arcade, but everyone must use their own payment method for purchases.
2.
Your child can have his/her own payment method with his/her Apple Account balance.
See -> Make sure that each family member has a unique Apple ID
Make sure that each family member has a unique Apple ID - Apple Support
When your child purchase something from the App Store or iTunes Store, the charges will be deducted from his/her Apple Account balance, before the organizer's credit card is charged.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
To make this purchase, ask your organizer, (name), to provide a new payment method."
