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Level 1

4 points

Apple TV problem

I can get Apple TV on my phone but not on my tv. Why? How do I fix this?

Apple TV HD

Posted on Sep 14, 2023 7:20 PM

Top-ranking reply

Community+ 2024

Level 10

143,058 points

Posted on Sep 14, 2023 11:32 PM

Do you have the Apple TV box? If so, which model? Identify your Apple TV model - Apple Support Find your Apple TV model number - Apple Support
Or do you have a smart TV with the Apple TV app on it? If so, which model TV?
Or do you have a third party external HDMI streaming device connected to your TV, that has the Apple TV app?

The TV will need a method to access the Apple TV app; that the the intended way to access the Apple TV+ service.

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