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In the past few days my screen keeps freezing while streaming news. I’m able to unfreeze by closing the app and relaunching the app. I have done multiple hard shutdown and restart of the iPad but the problem persists. This iPad is almost always powered by a charger and I’ve watch news continuously for hours without this problem. Can anyone share a solution? Thanks
[Re-Titled by Moderator]
iPad Pro, iPadOS 16
Response to : Bm1101 ; iPad Screen Freezing
The following support article discusses what to do if your screen is blank or frozen :
If your iPad won't turn on or is frozen - Apple https://support.apple.com/en-us/HT212017
Response to : Bm1101 ; iPad Screen Freezing
The following support article discusses what to do if your screen is blank or frozen :
If your iPad won't turn on or is frozen - Apple https://support.apple.com/en-us/HT212017
Starting at the beginning (acknowledging that you may have already tried some of this), try a forced-restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:
Thanks for taking the time to reply. I still have the streaming audio but screen freezes. It's just annoying to keep turning off the streaming app or restarting the iPad.
iPad Pro 11 screen keeps freezing
