My fitness app on my iPhone has been displaying incorrect step counts for the past two days. For example, it shows that I walked for 5 minutes, but it registers 5439 steps and 4.36 kilometers. Please advise on how I can resolve this issue.
Hey HIIMANSHU,
Check to see if you have multiple sources contributing to your step counts in the Health app on your iPhone. The "How Health handles data from multiple sources" of Manage Health data on your iPhone, iPad, or Apple Watch explains the process in detail.
If you have more than one source under Steps > Data Sources & Access, either prioritize or disable them to ensure the source you want records your steps data. You might also consider calibrating your Apple Watch, if you have one.
Still need help? Connect with Apple Support directly from the Get Support portal in most countries.
Kindest Regards.
Hey HIIMANSHU,
Check to see if you have multiple sources contributing to your step counts in the Health app on your iPhone. The "How Health handles data from multiple sources" of Manage Health data on your iPhone, iPad, or Apple Watch explains the process in detail.
If you have more than one source under Steps > Data Sources & Access, either prioritize or disable them to ensure the source you want records your steps data. You might also consider calibrating your Apple Watch, if you have one.
Still need help? Connect with Apple Support directly from the Get Support portal in most countries.
Kindest Regards.
Fitness app not showing correct steps.
