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After an update iOS 16.6.1 cars speaker phone calls or navigation are silenced.

After an update iOS 16.6.1 car speaker calls or navigation is silent in my car. I use Google Maps and Navigation is set to "Play as Bluetooth phone call" Also I used to get and receive calls through car speakers. It stopped almost completely. One out of 10 times it works. I see the car display it tries to connect once, or twice, and I see the time in seconds, but I hear no voice. Is there a solution? Maybe the iOS 17.1 resolved it.


Thanks.

Posted on Sep 23, 2023 5:37 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2023 5:52 PM

"After an update iOS 16.6.1 cars speaker phone calls or navigation are silenced.: [...]One out of 10 times it works. I see the car display it tries to connect once, or twice, and I see the time in seconds, but I hear no voice. Is there a solution? Maybe the iOS 17.1 resolved it."

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Troubleshooting CarPlay:


A. Driver's Manual:

Read your driver's manual to find out more about syncing this.


B. Try being in Park:

For many, they must have their automobile in park to get this to all pair.


C. Visit this Link:

If you need help with CarPlay - Apple Support

6 replies
Question marked as Top-ranking reply

Sep 23, 2023 5:52 PM in response to Girshon Rutstein

"After an update iOS 16.6.1 cars speaker phone calls or navigation are silenced.: [...]One out of 10 times it works. I see the car display it tries to connect once, or twice, and I see the time in seconds, but I hear no voice. Is there a solution? Maybe the iOS 17.1 resolved it."

-------


Troubleshooting CarPlay:


A. Driver's Manual:

Read your driver's manual to find out more about syncing this.


B. Try being in Park:

For many, they must have their automobile in park to get this to all pair.


C. Visit this Link:

If you need help with CarPlay - Apple Support

Sep 23, 2023 10:23 PM in response to Girshon Rutstein

"After an update iOS 16.6.1 cars speaker phone calls or navigation are silenced.: Thanks, TheLittles for trying to help solve the issue. So, before contacting the Car Manufacturer, I decided to update my iPhone to iOS 17.01. The issue was resolved. Apparently, it was the iOS 16.6.1 not compatible with Lexus radio in my case. Maybe other people have newer cars and they have had no issues.. Now it works 100%"

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You are welcome.


Excellent job troubleshooting!


Report this Fix to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update, and the this update fix ed this. Include the URL of this post.
  4. Proceed from there as necessary

Sep 23, 2023 5:54 PM in response to Girshon Rutstein

"After an update iOS 16.6.1 cars speaker phone calls or navigation are silenced.: [...]Is there a solution? Maybe the iOS 17.1 resolved it."

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Please Provide More on your iPhone:

What's you iPhone model? What are you looking to update to? Without that being provided, read the following...


Updating an iPhone to iOS17:

Update Using a Computer:

What to Update: Installed apps and the iOS.

How to do so...


A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS 17then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

Sep 23, 2023 9:00 PM in response to TheLittles

My iPhone is 14 ProMax. The car is Lexus E350. The car radio is an older model therefore connection through BlueTooth alone does not work, that is why in Google Maps there is a setting as a Phone Call"The GPS by Google, voice-through speakers worked for the last 5-6 years, used as phone calls. It stopped after the iOS 16.6.1 update. Now the voice appears one out of 10 times in navigation. It tries to connect as a call but I do not hear it.

Sep 23, 2023 9:11 PM in response to Girshon Rutstein

"My iPhone is 14 ProMax. The car is Lexus E350. The car radio is an older model therefore connection through BlueTooth alone does not work, that is why in Google Maps there is a setting as a Phone Call"The GPS by Google, voice-through speakers worked for the last 5-6 years, used as phone calls. It stopped after the iOS 16.6.1 update."

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Firmware Update:

Contact the Manufacturer of the car, and see if there is a firmware update available for the car's stereo.

After an update iOS 16.6.1 cars speaker phone calls or navigation are silenced.

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