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Level 1

4 points

How can I remove my credit card? I have no active subscription , still won’t let me remove it?

i can’t remove my credit card, it says I have active subscription , I have none, still won’t let me remove it, what can I do?

iPhone 13, iOS 16

Posted on Sep 26, 2023 5:55 AM

Top-ranking reply

Level 10

209,259 points

Posted on Sep 26, 2023 6:38 AM

See -> Remove a payment method from your Apple ID

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
👉 👉 If you still can't remove a payment method, contact Apple Support.

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