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Level 1

4 points

Headphones

Hi my beats headphone’s won’t turn off and I hen they connect the sound won’t work but they were working a couple hrs ago

iPhone 13, iOS 16

Posted on Oct 5, 2023 9:33 AM

Top-ranking reply

Level 10

153,808 points

Posted on Oct 5, 2023 10:52 AM

I suggest that you first try resetting your Beats.

If that doesn't help, then try going here: Beats Repair & Service - Apple Support

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