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User profile for user: Looleeuk
Looleeuk Author
User level: Level 1
4 points

Can’t add new payment card to Apple ID

I would like to add a new payment card to my Apple ID but it is greyed out so I can’t select it. I also got a new credit card which has the same number as the old one but new CVV and expiry date and it won’t let me update those details either. I can’t remove that card. I have no current subscriptions on my phone. We have family sharing across our 5 family member phones, my husband is the organiser of that. All 3 kids have the same credit card saved on their phones for emergency use.

any thoughts?

Posted on Oct 7, 2023 1:44 AM

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User profile for user: Raicya
Raicya
User level: Level 10
209,067 points

Posted on Oct 7, 2023 4:20 AM

Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



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Can’t add new payment card to Apple ID

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