“Your data is ready to be moved to new iPhone. This iCloud backup will be deleted in 7 days” message on my iPhone

There is a notification under settings that says “Your data is ready to be moved to new iPhone. This iCloud backup will be deleted in 7 days”. I have plenty of room left in my iCloud, so it isn’t a storage issue. I did not get a new iPhone. There are no unknown devices listed under my Apple ID. And I have been chatting with a representative from Apple that seems completely clueless and not reading what I am typing.


I am hoping someone can help answer some questions:


1) What can cause this? I am told this is only to pop up if you buy a new phone. Has someone hacked my account?


2) is my stuff going to be deleted off of my phone?


thanks in advance!

-DC


[Re-Titled by Moderator]

Posted on Oct 12, 2023 10:17 PM

Reply
3 replies

Oct 12, 2023 11:09 PM in response to D_Cash

D_Cash Said:

"There is a notification under settings that says 'Your data is ready to be moved to new iPhone. This iCloud backup will be deleted in 7 days'. I have plenty of room left in my iCloud, so it isn’t a storage issue. I did not get a new iPhone. There are no unknown devices listed under my Apple ID.[...]"

-------


Download All of iCloud Drive Prior:

To avoid losing your data, download all of iCloud to an external source. Use my User Tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

“Your data is ready to be moved to new iPhone. This iCloud backup will be deleted in 7 days” message on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.