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How can I unlock my phone without erasing my information

My phone is lock due to excessive password attempts. How can I unlock it without erasing my information

Posted on Oct 14, 2023 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 11:38 AM

Sorry, but once the phone is “locked” as you’ve described, any other previously-possible options are rendered irrelevant.


The ONLY path forward is a “Reset” (total device erasure) followed by a restoration from an available backup.


If you see an iPhone or iPad unavailable message or Security Lockout screen – Apple Support (AU)






2 replies
Question marked as Top-ranking reply

Oct 14, 2023 11:38 AM in response to Karizmagod

Sorry, but once the phone is “locked” as you’ve described, any other previously-possible options are rendered irrelevant.


The ONLY path forward is a “Reset” (total device erasure) followed by a restoration from an available backup.


If you see an iPhone or iPad unavailable message or Security Lockout screen – Apple Support (AU)






How can I unlock my phone without erasing my information

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